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RS Travel — Help & FAQ
Cab Booking Questions Answered for Jamshedpur & Jharkhand
📞 How to Book
Call us at +91 79798 77450 or send a WhatsApp message with your pickup point, drop-off location, travel date, time, and preferred vehicle type. Our team confirms the booking instantly and shares your assigned driver's name, photo, and vehicle number.
Yes — WhatsApp is the fastest way to book. Message +91 79798 77450 with your trip details and receive full booking confirmation in under 60 seconds. No app download, no account creation required.
Absolutely. Share the passenger's name and phone number with us. RS Travel will call them directly, confirm pickup details, and send the driver's information to their mobile number.
Local rides: at least 2 hours in advance. Outstation trips: 12-24 hours recommended. Airport transfers: minimum 4 hours ahead. We do our best to handle urgent last-minute bookings based on fleet availability.
💰 Pricing & Fare Details
Local taxi from ₹999 (4hr/40km Hatchback). Outstation one-way rates: Hatchback ₹11/km, Sedan ₹13/km, SUV/Ertiga ₹16/km, Innova ₹18/km, Crysta ₹22/km, Tempo ₹25/km. Call +917979877450 for a personalised fare quote.
Yes. Our quoted price covers fuel and standard highway tolls for most domestic routes. For inter-state travel (Jharkhand ↔ West Bengal, Bihar, Odisha), state entry tax is charged at cost. No hidden components.
Outstation trips have no night surcharge. For local taxi bookings departing between 10 PM and 6 AM, a transparent 10% night premium may be applied — communicated to you before booking is confirmed.
Round-trip outstation bookings carry a minimum of 250 km per day. One-way trips are billed on actual kilometres driven. Call +917979877450 for exact per-trip pricing.
🚗 Vehicle & Fleet
We operate: Swift Dzire (compact, 4-seater, ₹11/km), Honda City/Ciaz (sedan, 4-seater, ₹13/km), Maruti Ertiga (MPV, 6-seater, ₹16/km), Toyota Innova (SUV, 7-seater, ₹18/km), Innova Crysta (luxury, 7-seater, ₹22/km), Tempo Traveller (12-15 seater, ₹25/km).
Yes — 100% of our fleet is air-conditioned. Each driver pre-checks the AC before every trip to ensure it is working optimally. No exceptions, no surprises.
Yes. Mention your preferred vehicle (e.g., Innova Crysta, Ertiga) while booking and we will allocate it based on availability. For weddings and VIP travel, advance booking of 24+ hours is recommended.
🛡️ Safety & Driver Verification
Every RS Travel driver clears police verification and an Aadhaar-based background check before joining. They hold a valid commercial driving licence, have 5+ years of experience, and undergo re-verification every 12 months.
Yes. All RS Travel vehicles transmit live GPS location. Once your booking is confirmed, you receive a shareable tracking link — so you and your family always know where the cab is.
Extremely safe. Every driver is police-verified with Aadhaar registration. Vehicles are GPS-tracked with real-time sharing. Our 24/7 emergency helpline (+91 79798 77450) is always staffed. A significant portion of our repeat customers are working women and solo female travelers.
❌ Cancellation & Rescheduling
Cancel at least 2 hours before your scheduled pickup and receive a 100% refund — processed automatically with no forms to fill. Cancellations within the 2-hour window may attract a ₹200-₹500 fee depending on the trip distance.
Yes. Call or WhatsApp +91 79798 77450 at least 2 hours before your original pickup time to change the date, time, pickup point, or destination. No rescheduling fee for advance notice.
💳 Payments & Billing
Cash at trip end, UPI (Google Pay, PhonePe, Paytm, BHIM), credit and debit cards, and net banking. Corporate clients can opt for monthly invoicing with GST receipts and itemised trip reports.
No. Standard bookings require no advance payment — you pay the driver on trip completion. Wedding packages and multi-day outstation bookings require a 20% advance to lock in your slot.
🚕 Speciality Services
Yes. RS Travel provides 24/7 airport transfer service to Birsa Munda Airport (Ranchi), Deoghar Airport, and surrounding airports. We track your flight for delays and hold your cab with no extra waiting charges for up to 30 minutes.
Yes. Wedding cab packages start at ₹4,999/day and include a decorated Innova Crysta with a professionally presented chauffeur. We also arrange guest fleet logistics for large wedding parties. Advance booking of 3-5 days is recommended for peak season.
Yes. Monthly corporate packages from ₹15,999 include a dedicated vehicle, driver, GST billing, monthly trip summaries, and an account manager. Email info@rstravels.com to discuss your company's requirements.
🏙️ Coverage & Cities
RS Travel covers Jamshedpur (Sonari base), Ranchi, Dhanbad, Bokaro Steel City, Deoghar, Hazaribagh, Giridih, Dumka, Chaibasa, Adityapur, Ramgarh, Koderma, Phusro, Daltonganj, and Pakur. Interstate routes available to Kolkata, Patna, Puri, Bhubaneswar, and more.
Absolutely. We regularly operate outstation cabs to West Bengal (Kolkata, Durgapur), Bihar (Patna, Gaya, Bodh Gaya), and Odisha (Puri, Bhubaneswar). Both one-way and round-trip bookings available with all-inclusive pricing.
📋 General Queries
Pets are permitted with advance notification during booking. We assign a pet-friendly vehicle when you inform us. A cleaning fee of ₹200-₹500 applies to cover post-trip sanitization.
Yes, child seats are available on request at no additional cost. Mention this while booking so we can install the appropriate seat before pickup.
In the rare case of a mechanical breakdown, we dispatch a replacement vehicle immediately at no extra cost. Our 24/7 roadside support line (+91 79798 77450) handles emergencies to ensure you reach your destination on time.
Call or WhatsApp: +91 79798 77450 (available 24 hours, 7 days). Email: info@rstravels.com. Office: Sonari, Jamshedpur, Jharkhand – 832101. WhatsApp messages receive a response within 60 seconds.